Best Western Dental Centre

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FAQ

1. Why choose us?

At Best Western Dental Centre you will be looked after by our friendly and caring staff. Along with utilising the latest technology and technique, you will get superior service at a competitive price.

• We provide long lasting, high quality, comprehensive dental care.
• We provide a wide range of Dental treaments and will be able to perform about all the Dental treatment there is that you may need.

• We have emergency appointments available; we also have 3 Dentists so you won’t have to wait for weeks before you could get a dental appointment

• We have HICAPS which you can claim the rebate from your Health fund on the spot.
• Car Parking: street car parking is easy and car parking also available in free car parks opposite to our surgery.

• We bulk bill Teen Dental Plan. Please read question 7 for more information about this.


2. I am scared, will it hurt?


Should you require anaesthetic, we always use topical numbing gel prior to minimise any discomfort associated with it.

We also have Penthrox, a medical gas that help to reduce anxiety during your dental appoinment. We also can prescribe anti anxiety medication should you require it.


3. How much will it cost?


Our Consutation fee is $60.  This fee is sometimes waved depending on the treatment you are getting done.

Costs will vary depending on the treatment provided. We can assure you that we provide friendly and superior service, using the latest technology and materials at a competitive price.

Our staff always let patients know the cost involved prior to any Dental treatment.


4. How long will that take?

• That will varie depending on the treatment you are getting done.

• Check up, clean, fillings & extractions can be done on the day.

• Smile makeovers, including crowns, bridges, veneers will often take two appointments over a two week period, after the initial consultation.

• Invisalign will often take 12 months.


5. What to do if I want a nicer smile?

You can start by calling Best Western Dental Centre on 47314655, one of our friendly staff will schedule an appoinment that suits you.
Please arrive to your first appoinment a few minutes early at our centre to fill out a Medical history questionaire form.

During the first appoinment our Dentist will do a comprehensive examination of your teeth and gums, taking radiographs, we may also take photos and the mould of your teeth to formulate a treatment plan that suit you. Depends on your needs, we may be able to start treatment right away.


6. Will dental treament cover by Medicare?

The government has announced the closure of the Medicare Chronic Disease Dental Scheme from 1 December 2012.

For more infomation please visit:

http://www.medicareaustralia.gov.au/provider/medicare/initiatives/teen-dental.jsp

.

7. What is teen dental plan?

On 1 July 2008, the Australian Government introduced the Medicare Teen Dental Plan to help with the cost of an annual preventative dental check. This program aims to make it more affordable for families to keep their teenager’s teeth in good health.

If you‘re eligible, a letter and voucher advising you, of your eligibility for a preventative dental check will be sent to you or your family

The voucher gives you entitlement to claim a benefit from Medicare Australia of up to the amount of $159.85 per year, once you have seen one of our dentists and had a preventative dental check.

Vouchers are only valid for the person named on the voucher and unfortunately cannot be transferred to another person. The voucher must be used within the calendar year it is issued.


The government has announced the closure of the Medicare Teen Dental Plan on 31 December 2013 and the introduction of the Child Dental Benefits Schedule (CDBS) from 1 January 2014.

For more infomation please visit:

http://www.medicareaustralia.gov.au/provider/medicare/initiatives/teen-dental.jsp


8. No Gap* Dental Check-ups

We offering No Gap* Dental Check-Ups for all new patients with health insurance, that have dental cover.

This means that new patients can use their private health fund dental benefits and Best Western Dental will cover any out of pocket costs for the listed services. This offer is available with all Australian health funds.


What does the No Gap* Dental Check-Up include? The No Gap* Dental Check-Up includes an examination, scale and clean, fluoride treatment, and x-rays (including OPG), providing you have available limits for these

.

Terms and Conditions of No Gap Dental Check-ups

Offer only available to new patients of Best Western Dental Centre.

New patient means a Dental patient who has not received dental services from Best Western Dental Centre prior to the commencement of this promotion.

Offer only available to patients who have private health insurance with dental cover. Limit of one no gap check-up offer per patient.

The no gap dental check-up offer includes an examination (011), scale and clean (114) or removal of plaque (111), fluoride treatment (121), and x-rays (022) including OPG (037).

If you would like to have smile make over or when complex treatment plan is needed, we may also need diagnostic models (071), photographic records- intraoral (072), photographic records- extra oral (073), Diagnostic wax-ups (074), follow up consultation (014) which this offer also cover.

Access to this offer is subject to you having available limits for the listed items at the time of the service and having served any relevant waiting periods with your private health insurer.

The services provided by Best Western Dental Centre will be deducted from the patient´s health fund annual limits and/or service limits.

This offer only applies to the above item numbers.

Offer only available on selected days.

Offer cannot be used in conjunction with any other offer, discount, voucher or Government Scheme other than a health fund rebate.

Offer is subject to any health fund rules and is not redeemable for cash.

Participation in the no gap check-up offer is deemed acceptance of these terms and conditions.

Best Western Dental Centre is owned and operated by Dr Nathan Le Pty. Ltd. ABN 25 109 837 514



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